Web Hosting Support

Frequently Asked Questions | Acceptable Use Policy

How can we serve you?

Customer service is very important to us. Whether you are an individual, a church, or a business, we are committed to helping you use the Internet to reach your full potential. We strive to answer all e-mail inquiries within 24 hours, and we often will have an answer for you within several hours.

Pre-sales Questions
Looking to build a new web site or transfer an existing one? Do you have question about our service or web hosting in general? Please feel free to post any pre-sales questions you might have to our Help Desk.

Existing Customers
For all hosting support questions and issues, please submit a ticket to our Help Desk. If there is a problem with your site, please include the domain name and as much information about the problem as you can give.

Additional Web Hosting Support Topics

• Setting Up Email and using WebMail
• Addon Domains and Subdomains FAQ
• Password Protecting Directories
• Installing and Using FormMail