Worship Assistant FAQ
For more answers to frequently answered questions, please visit our Knowledge Base.
Q. How often is Worship Assistant updated? Is there
a charge for updates?
Maintenance updates of Worship Assistant (e.g. v2.12,
v2.13) are released regularly as problems with the program are reported
and fixed. These updates deal primarily with fixing bugs, although
we have been known to sneak in a new or improved feature. Minor
updates (e.g. v2.1, v2.2) contain new features and enhancements
to current features as well as any outstanding bug fixes. Maintenance
and minor updates are a free download.
Major updates (e.g. v2.0, v3.0) contain major improvements
to the program. There will be a small charge for these updates.
Please note that you can always receive the latest version on CD-ROM
for an additional $10 USD (plus shipping). Please see the
Order page for more information.
Q. How do I determine the version number of the program
I am running?
The version number is displayed on the splash screen (the screen
that is displayed when the program first runs) and on the About
window (displayed by selecting Help->About from
the main menu).
The version is displayed in the following format: major.minor.revision.build.
An example might be 18.104.22.168. In this case 4is
the major version, 2 is the minor
version, 0 is the revision, and
3 is the build number. You will
also see the version displayed and referred to in a more 'user-friendly'
format. This format is derived from the major, minor and revision
numbers. In this case the public version number is 4.20.
It is important to report the full version number
when contacting technical support.
Q. Do I need to register or purchase a separate
copy of Worship Assistant for each worship leader at my church who
uses the program?
No, one registered copy of the program can be legally
shared among up to three persons within a local congregation. Additional
users require the purchase of an additional copy of the software.
Q. Why doesn't Worship Assistant come with a
database of songs?
It would be a violation of copyright laws to include song lyrics
and chords with the program. You will need to type in the lyrics
and chords to those songs you are legally entitled to use. This
involves a bit more work up front, but once it's done, you won't
have to do it again.