If you need help with the program, the first place to turn is the manual or online Help system. If you cannot find the answer to your questions in those locations, there are several other ways to obtain support for Worship Assistant OE:
Frequently Asked Questions
A FAQ (Frequently Asked Questions) for WAOE is maintained at www.churchassist.com/waoefaq.html. Please check this location before pursuing other methods of support.
Help Desk
The Help Desk system can be accessed at: www.churchassist.com/helpdesk
This is the primary and preferred means of support. While we try to answer all questions in a timely manner (within 24 hours), registered owners of the program will be given top priority. Please provide the following information when requesting support: the operating system you are using, the program version, and as much detail as you can about the problem you are experiencing.
Mailing Lists
The ChurchAssist Announcements mailing list is for announcements and news regarding Worship Assistant OE and other products from ChurchAssist Technologies. We typically send out no more than a couple emails a month on this list. To join the mailing list, send a blank e-mail to announce-subscribe@churchassist.com.
There is a also a peer-to-peer mailing list on Yahoo! Groups for general discussion of Worship Assistant OE. To join this mailing list, send a blank e-mail to wamysql-subscribe@yahoogroups.com. Please do not use this mailing list for technical support issues.
Feature Requests
We are very interested in how we can make the program more useful for you! Please submit your requests using the form found at www.churchassist.com/waoerequests.html. Using this form allows us to track requests more efficiently, and ensures that your request doesn't fall through the cracks.